Reviews are part and parcel of running a business website. With competition so fierce nowadays, businesses of all shapes and sizes rely on online reviews to help persuade consumers to choose [...]
77% of internet users read blogs. A well written blog can increase traffic by up to 120%. 57% of companies with a blog have acquired a customer from their blog.* Part of the territory of being a [...]
To reply or not to reply? That is the question many business owners contemplate when faced with bad online customer reviews. On the one hand, they feel that a response is needed to defend what [...]